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STORE POLICY

Customer Care

At DWolves, your satisfaction is our top priority. Whether you have a question about sizing, need help with your order, or want to start a return or exchange — our customer care team is always ready to assist. You can reach us anytime via WhatsApp at +91 [your number], or email us at dwolvesngpr@gmailcom. We typically respond within 24 hours on working days. We believe in fast support, clear communication, and making sure every customer feels confident and valued throughout their shopping experience.

Privacy & Safety

At DWolves, we value your trust and are fully committed to protecting your privacy and personal data. All information you share with us — including your name, contact details, payment information, and order history — is securely encrypted and used only for order processing, delivery, and customer support. We do not sell, trade, or share your data with third parties without your consent. Our website uses secure payment gateways and SSL encryption to ensure your shopping experience is 100% safe. Your privacy and online safety are our responsibility — and we take it seriously.

We accept a wide variety of safe and convenient payment options to suit your preferences. You can pay using debit/credit cards (Visa, MasterCard, AmEx, RuPay), net banking, and popular UPI apps like Google Pay, PhonePe, or Paytm. We also support digital wallets (Paytm, Amazon Pay) and Cash on Delivery (COD) with a nominal fee. All transactions are secured with SSL encryption and comply with PCI-DSS standards, so you can shop with complete peace of mind.

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